At SkyCor Peptides, customer satisfaction is important to us. We take great care in packaging and shipping every order. Please review our Returns & Refund Policy below.

Returns

Due to the nature of our products and cold-chain handling requirements, products cannot be returned once they have been shipped, except where an item arrives damaged, is incorrect, or has a verified quality issue.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery at skycorpeps@gmail.com. Include your order number, photographs of the parcel and products, and a description of the issue so we can investigate promptly.

Refund Eligibility

Refunds or replacements may be considered where: the incorrect product was supplied; products were damaged during transit; or the order cannot be fulfilled by SkyCor Peptides. Approved refunds will be processed using the original payment method where applicable.

Non-Returnable Items

For safety, quality assurance, and product integrity, opened products, products that have been improperly stored after delivery, or products damaged through misuse cannot be returned or refunded.

Courier Delays

While we work with trusted courier partners, SkyCor Peptides cannot be held responsible for delays caused by weather, customs, public holidays, mechanical failures, or other circumstances beyond our control.

Order Cancellations

Orders may be cancelled before they have been processed or dispatched. Once an order has been shipped, it cannot be cancelled.

Contact Us

For any returns or refund enquiries, please email skycorpeps@gmail.com. Our team will review each request individually and work towards a fair resolution.

Our Commitment

Our goal is to provide every customer with premium products, reliable service, and a professional experience from order placement through to delivery.

Shipping Policy FAQs Contact

Research Use Only — not for human consumption or clinical use.